Creative web and mobile applications

Lexis

Whenever an email is received, Lexis analyzes it and checks whether its answer is present in any of the templates, past emails, or knowledge base. The most suitable responses are then suggested to the agents who can now focus solely on the customer. The software aims to respond to every client within the company’s time frame much more manageable.
Technologies: React.js, ElasticStack, Office.js, MySQL, Node.js